Requesting a refund on Cash App is a straightforward process, but understanding the correct steps ensures a smoother experience. Whether you’ve sent money to the wrong person or been charged incorrectly, following these instructions will help you initiate a refund request.
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1. Open Cash App
Begin by launching the Cash App on your mobile device. Ensure you’re logged in to your account.
2. Navigate to the Activity Tab
Tap the clock icon located in the bottom-right corner to access your transaction history. Here, you’ll see all your recent transactions.
3. Select the Transaction
Locate the payment for which you want to request a refund. Tap on the specific transaction to view its details.
4. Request Refund
Once inside the transaction details, you’ll see a “Refund” option. Tap it and follow the prompts to request your money back.
5. Wait for the Response
After submitting your refund request, the recipient will need to approve it. If the recipient agrees, the refund will be processed back to your account.
6. Contact Support (If Necessary)
If the recipient doesn’t respond or you’re facing issues, you can contact Cash App customer support through the app for further assistance.
Following these simple steps can help you resolve refund-related issues quickly and efficiently.
