WhatsApp integration Salesforce allows businesses to connect with customers on one of the most widely-used messaging platforms worldwide. With tools like 360SMSApp, Salesforce users can send and receive WhatsApp messages directly within the CRM, manage two-way communication, and track all interactions. WhatsApp’s multimedia capabilities enable companies to send images, videos, and documents, making it perfect for customer service, product updates, and personalized support. This integration allows for automation as well, so businesses can set up workflows to trigger WhatsApp messages based on customer actions, providing a responsive, real-time experience. https://360smsapp.com/salesforce-whatsapp/
https://360smsapp.com/blog/7-best-salesforce-sms-apps-to-consider-in-2024-for-texting/
https://360smsapp.com/salesforce-chatbot/
https://360smsapp.com/salesforce-computer-telephony-integration/
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