What key performance indicators (KPIs) do turnkey recruitment firms use to measure success?

Turnkey recruitment firms use several key performance indicators (KPIs) to measure success. These include:

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  1. Time-to-Fill – The average time taken to fill a vacant position.
  2. Quality of Hire – Measured by new hire performance and retention rates.
  3. Cost per Hire –  The total recruitment cost divided by the number of hires.
  4. Source of Hire – The effectiveness of different recruitment channels.
  5. Candidate Satisfaction – Feedback from candidates about the recruitment process.

 

These KPIs help assess efficiency, effectiveness, and overall value provided by the recruitment firm.

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