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Using The Emergency Tree Restore Service

Do you want to use the emergency tree restore service on your device? If yes, follow these simple steps to restore your family tree on your Mac using Family Tree Maker 2019.

Guidelines For Emergency Tree Restore Service

  1. Install Family Tree Maker 2019:

    • Ensure Family Tree Maker 2019 is installed on your Mac.
  2. Connect to Tree Vault Cloud Services:

    • Open Family Tree Maker 2019.
    • Navigate to the menu and select Tree Vault Cloud services.
    • Log into your Tree Vault account using your credentials.
  3. Access the Plan Workspace:

    • Click on the ‘Plan Workspace’ option.
  4. Initiate the Emergency Tree Restore:

    • Go to the ‘New Tree’ tab.
    • Select ‘Emergency Tree Restore’ from the Tree Vault options.
  5. Choose the Restore Source:

    • Select ‘My Hard Drive’ followed by the ‘Crashed’ option.
    • If you accidentally deleted your tree, tick the option for ‘Deleted my tree by accident or other reason’.
  6. Download and Save the Tree:

    • Click on ‘Download Tree’ to preview the information.
    • Confirm by selecting ‘Download Tree’ again.
    • Choose the ‘Save’ option to restore your tree.
  7. Copy and Paste Media Folder:

    • Copy the folder and paste it into the restored source tree’s media folder.
    • The antenna tree will automatically link to the source tree.

Have Any Queries?

If you have any issues with the emergency tree restore service, contact our 24/7 professional support team. They are available anytime to resolve all your queries related to the emergency tree restoration service.

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