Questions to Ask When Choosing Between Moving Companies Before You Hire Them
1. Do you have a license and insurance?
To make sure the moving company is trustworthy, one should start with the company’s license and insurance. In the case of movers conducting an interstate relocation, a valid USDOT number must be provided. They must be registered under the Federal Motor Carrier Safety Administration (FMCSA). This number will prove that they are allowed to operate and follow all requirements set by the government.
In addition to that, ask them about the type of insurance they provide. Most reliable moving companies provide you with two types of liability coverage.
Full-Value Protection covers the cost of repairing or replacing damaged goods.
Released Value Protection offers minimal coverage; usually, 60 cents per pound per item).
Verify your licensing and insurance to avoid fraud and financial risks.
2. Are you a broker or a carrier?
Understanding whether a company is a broker, or a carrier may help set expectations.
Broker: An intermediary between you and the actual movers. Brokers regularly communicate with other carriers.
Carrier: In charge of the actual movement.
When hiring a broker, make sure they only use licensed and insured carriers. Carriers are often preferred because they offer direct accountability.
- What services do you offer?
Not all moving companies are the same. Ask about the scope of their services, which may include:
Packing and unpacking.
The loading and unloading process.
Disassembling and assembling furniture
Handling specialty items, such as pianos and antiques
Storage can be short-term or long-term.
Knowing their quotes means that they can address your unique migration requirements.4. Do you offer binding quotes?
A binding estimate means the first price quotes don’t change unless an additional service is added to the list. This kind of estimate can help you to budget much better.
If a company doesn’t give you binding estimates, then ask about how they will calculate costs and ensure all possible charges are mentioned up front.
5. Are you able to provide references or client testimonials?
Reputable movers will offer references or direct you to internet reviews. Customer satisfaction can be gauged using resources such as Google Reviews, Yelp, and the Better Business Bureau. Be aware of patterns in comments; constant complaints about surprise prices or damaged item handling are red flags.
6. How is the moving cost calculated?
Knowing how a company quotes its prices can prepare you for surprises. Ask if the prices are volume or weight-based, distance-based, or some other formula.
Local moves hours.
Also, clearly state any added long-haul, stairs, or expediting fees. Transparent pricing ensures a positive experience.