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The Last Mile Delivery Problem: Why It Matters and How to Solve It

The last mile delivery means the process through which a package is transported from a delivery hub to the consumer’s house. This may sound obvious but, it is usually the most costly and complex aspect of the supply chain process. With the advancement of time, the popularity of online shopping increases and customers expectations for delivery in shorter time also increases. The last mile delivery is critical in the logistics and e-commerce industry because it directly impacts customer satisfaction, delivery costs, and overall operational efficiency.

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