I had a great time traveling with my grandparents at Southwest Airlines SJC Terminal. The process of checking in was easy and quick, and the staff was very friendly. We thought Southwest’s two-bag free policy was great because it made traveling easier. Before boarding, we had some time to unwind, and security went smoothly. It was possible for us to sit together because of the open seating policy, and the flight attendants were friendly and upbeat. The free snacks were a pleasant bonus, and the flight was pleasant, comfortable, and on time. All of the travel was stress-free because baggage claim was completed quickly. Awaiting my next flight!