Located close to Phoenix Sky Harbor International Airport, the Southwest Airlines Phoenix Office Phoenix Office serves as a major hub for the airline’s operations in the Southwest. It houses vital operations including flight operations, customer service, and human resources, all of which are focused on improving the traveler experience. The office, which is well-known for its dedication to providing amiable service and engaging the community, is essential to the success of the local economy. The Phoenix Office is a prime example of Southwest’s commitment to operational excellence and customer happiness, with an emphasis on efficiency and innovation.