At Jacksonville International Airport (JAX), Concourse C is home to the Southwest Airlines Jacksonville Office. It offers passengers services like checking in, tickets, assistance with luggage, and customer support. At the counters, travelers can make flight reservations, modifications, and status inquiries. From Jacksonville, Southwest provides domestic service to well-known locations like Denver, Baltimore, Chicago, and Houston. Travelers in the Jacksonville area, whether on business or pleasure, choose the airline because of its customer-friendly practices, which include free checked luggage and no change costs.