Hello, and welcome to my profile. I am here to share my experience with JumboJourney. Recently, I booked my ticket with them, but because of some unwanted circumstances, I need to cancel my bookings. I use the JumboJourney site and contact customer care; they ask me for my reference number and some other information, and they easily cancel my bookings. Their cancellation policy is short and smooth; in working days, I got my refund in my bank account. I found this site easy and smooth, which is why I am suggesting you join JumboJourney for a better experience.