Sage Intacct Concur Integration: A Detailed Guide

In today’s fast-paced business environment, efficient financial management and streamlined expense processing are crucial for success. Integrating Sage Intacct, a robust cloud-based financial management system, with Concur, a leading travel and expense management solution, can significantly enhance your business operations. This detailed guide explores the benefits, setup process, and best practices for Sage Intacct Concur integration.

Benefits of Sage Intacct Concur Integration

Integrating Sage Intacct with Concur offers numerous advantages:

1. Streamlined Expense Management: Automate the capture, reporting, and approval of expenses, reducing manual entry and errors.
2. Enhanced Data Accuracy: Ensure consistency and accuracy in financial data across both platforms.
3. Improved Visibility: Gain real-time visibility into expense data, aiding in better decision-making and financial forecasting.
4. Time Savings: Reduce the time spent on administrative tasks, allowing finance teams to focus on strategic initiatives.
5. Compliance and Control: Strengthen compliance with company policies and regulatory requirements through automated workflows and controls.

Setting Up Sage Intacct Concur Integration

Prerequisites

Before starting the integration process, ensure you have the following:

• Sage Intacct Account: Access to your Sage Intacct account with administrative privileges.
• Concur Account: Access to your Concur account with administrative privileges.
• Integration Platform: A middleware or integration platform like Workato, MuleSoft, or Boomi to facilitate data transfer between Sage Intacct and Concur.
• API Access: API access for both Sage Intacct and Concur to enable seamless data exchange.

Step-by-Step Integration Process

1. Set Up API Access in Sage Intacct
   • Log in to your Sage Intacct account.
   • Navigate to Web Services under the Company menu.
   • Create a new Web Services user and assign appropriate permissions.
   • Note down the Web Services User ID and Password for later use.
2. Set Up API Access in Concur
   • Log in to your Concur account.
   • Navigate to Administration > Company > Web Services.
   • Generate API credentials and note down the Client ID and Client Secret.
3. Choose an Integration Platform
   • Select an integration platform that supports both Sage Intacct and Concur.
   • Sign up for an account and log in to the integration platform.
4. Configure Integration Platform
   • Create a new integration workflow or recipe.
   • Add Sage Intacct and Concur as connected applications using the API credentials obtained earlier.
   • Map the data fields between Sage Intacct and Concur, ensuring accurate data transfer (e.g., expense reports, GL accounts, vendors).
5. Define Integration Rules and Triggers
   • Set up rules to define how and when data should be transferred between Sage Intacct and Concur.
   • Common triggers include new expense reports, updated expense reports, and approved expenses.
6. Test the Integration
   • Run test transactions to ensure data is being accurately transferred between Sage Intacct and Concur.
   • Verify that all required fields are mapped correctly and data flows without errors.
7. Deploy the Integration
   • Once testing is successful, deploy the integration to the production environment.
   • Monitor the integration initially to ensure it operates smoothly and address any issues that arise.

Best Practices for Sage Intacct Concur Integration

1. Regularly Update API Credentials: Ensure that API credentials for both platforms are kept up-to-date to avoid integration failures.
2. Monitor Integration Performance: Continuously monitor the integration for any errors or data discrepancies and address them promptly.
3. User Training: Train users on both Sage Intacct and Concur to ensure they understand how the integrated system works and can report any issues.
4. Data Security: Implement robust security measures to protect sensitive financial data during the integration process.
5. Backup Data: Regularly back up data in both Sage Intacct and Concur to prevent data loss in case of integration issues.
6. Review and Update Integration: Periodically review and update the integration setup to accommodate any changes in business processes or system updates.

Conclusion

Integrating Sage Intacct with Concur can revolutionize your expense management and financial operations. By automating processes, improving data accuracy, and providing real-time insights, this integration enables your business to operate more efficiently and make informed decisions. Follow this detailed guide to set up and maintain a successful Sage Intacct Concur integration, and leverage the benefits to drive your business forward.