QuickBooks Online (QBO) is a widely used accounting software that helps businesses manage their financial transactions, including invoicing, payments, and refunds. However, users sometimes encounter errors when attempting to refund a customer overpayment. This guide will explore common causes of these errors, provide troubleshooting steps, and offer best practices for handling overpayments and refunds in QuickBooks Online. It can be annoying to run across problems while using QuickBooks Online to reimburse customers for overpayments. Erroneous account setups, duplicate transactions, and data entry errors are common reasons.Â
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