Our family just had a great experience with the Philippine Airlines Bucharest Office and we are really happy with the outstanding service we got. The staff made us feel completely at home from the time we came in with their kind smiles and sincere warmth. It might be difficult to travel with kids, but the staff went above and beyond to help us with every aspect of our reservation and travel plans.
They carefully addressed all of our inquiries, assisted us in selecting the most practical flight alternatives, and even provided us with useful guidance regarding papers and travel needs. Every member of our family was looked after by the staff, who were kind, professional, and extremely attentive to our needs.
The personal touch—they remembered our names and followed up with us during follow-up visits—was what really caught our attention. A difficult task was made easy and enjoyable by their efficiency and friendliness.
Our entire experience with Philippine Airlines was flawless because of their exceptional assistance. We sincerely appreciate everything and will undoubtedly refer other families seeking dependable service and outstanding customer care to the Bucharest Office.