I had a great first impression of the KLM Airlines Hong Kong Office As soon as I walked in, the staff was welcoming and competent. The office’s sleek, contemporary design improved the comfort of my trip. From booking reservations to providing real-time flight information, the staff was informed and willing to help with any questions. What particularly impressed me was the individualised attention I received. The staff made me feel like a valued client rather than simply another traveler by taking the time to learn about my needs and giving insightful advice. It was a comfort that there was no lengthy wait for assistance because the office was well-organised.