I had to adjust my return flight due to a family emergency, and the Jetblue Airlines Santo Domingo Office was incredibly helpful. The staff was empathetic, polite, and efficient. They provided clear information on available flights and helped me choose the best option for my situation. I didn’t feel rushed at all, and they even took time to explain fare differences and refund options. The office is easy to find and very comfortable to be in. The service was fast, yet thorough, and I truly appreciated how smoothly the entire process went. They even printed my updated itinerary and gave me tips for my airport check-in. This is customer care at its finest. JetBlue should be proud of the team at this location. I’ll definitely use their services again.