Malwarebytes Premium 1-805 Dial (1-805-301-7069) / 1-803-384-3054 Customer Service Phone Number is a popular cybersecurity solution known for its ability to detect and eliminate viruses, malware, ransomware, and other digital threats. With real-time protection, scheduled scanning, and web protection features, it’s trusted by millions of users worldwide. But like any software product, even Malwarebytes Premium users can occasionally run into issues—ranging from installation problems to subscription billing concerns.
If you’re searching for a Malwarebytes Premium customer service phone number, this article will walk you through the best ways to get help, what types of support are available, and how to avoid scams pretending to be Malwarebytes support.
Does Malwarebytes Offer a Customer Service Phone Number?
Malwarebytes does not provide a direct public customer service 1-805 Dial (1-805-301-7069) / 1-803-384-3054 phone number for consumer support. Instead, they offer assistance through their official website, including a ticket system, chatbot, community forum, and support articles.
Why No Phone Support?
To maintain focus on fast, efficient digital security support and reduce costs, Malwarebytes channels its customer service through online-only methods. This also helps avoid common tech support scams that use fake phone numbers to steal personal information or charge unnecessary fees.
How to Get Official Help for Malwarebytes Premium
Here are the official and safe methods to contact Malwarebytes support:
1. Submit a Support Ticket
You can directly contact Malwarebytes by submitting a support request:
🌐 https://support.malwarebytes.com/hc/en-us/requests/new
- Select the type of issue: billing, technical support, account login, etc.
- Enter your email address (use the one associated with your Malwarebytes account).
- Include detailed information and any relevant screenshots.
Premium users typically receive responses within 24 hours.
2. Malwarebytes Support Chatbot
The Malwarebytes website features an AI-powered chatbot that can guide you through common issues and provide links to helpful resources.
- Visit https://support.malwarebytes.com
- Use the chat icon in the bottom-right corner
- If your issue isn’t resolved, the chatbot will guide you to create a ticket or connect you with an agent
3. Malwarebytes Support Knowledge Base
Malwarebytes has a comprehensive knowledge base that includes how-to guides, troubleshooting tips, and installation instructions.
📚 Visit: https://support.malwarebytes.com
Topics include:
- Product activation
- Managing subscriptions
- Fixing error messages
- Updating software
- Uninstalling/reinstalling Malwarebytes
4. Malwarebytes Community Forum
Join the community for peer-to-peer support and input from Malwarebytes staff:
💬 https://forums.malwarebytes.com
You can post your issue or search for existing solutions on common technical problems.
Common Issues Malwarebytes Premium Users Face
✅ Activation and License Key Issues
You may experience problems activating Malwarebytes after purchase or when transferring it to a new device. Ensure your license is valid and hasn’t expired.
✅ Billing and Subscription Concerns
Need to cancel a subscription or request a refund? You can manage your plan and billing through My Account or open a billing ticket.
✅ Installation or Compatibility Errors
If Malwarebytes isn’t installing correctly, it might be due to conflicts with other antivirus software or outdated system files.
✅ Performance and Scanning Issues
Malwarebytes Premium runs in real-time. If scans are slow or protection layers are disabled, the support team can help reset or reinstall the software.
✅ False Positives and Quarantine Problems
Sometimes Malwarebytes may mistakenly flag safe software as malicious. You can report false positives to the support team for review.
Important Tip: Avoid Scam Support Numbers
Because Malwarebytes doesn’t offer public phone support, any phone number you find online claiming to be “Malwarebytes Support” is likely fake.
🚫 Never trust third-party tech support sites that offer phone numbers for Malwarebytes.
They may:
- Try to charge you for free support
- Gain unauthorized remote access to your computer
- Steal sensitive data or install malware
Only use official support resources listed on malwarebytes.com.
Conclusion
While Malwarebytes Premium does not provide a dedicated customer service phone number, its online support system is highly responsive and secure. Users can rely on ticket-based support, a knowledge-rich help center, chatbot assistance, and community forums to resolve issues efficiently.
Whether you’re struggling with software activation, billing errors, or technical glitches, the official Malwarebytes support team is available to help—no phone call necessary. Always ensure you’re contacting support through trusted, official channels to avoid scams and stay protected.
Malwarebytes continues to provide strong, user-focused protection, and their support infrastructure reflects that same level of security and efficiency.
Frequently Asked Questions (FAQ)
Q1: Does Malwarebytes have a customer service phone number?
A: No, Malwarebytes does not offer a phone support line. All help is provided through their official website via ticket submission and chatbot.
Q2: How do I contact Malwarebytes for Premium support?
A: Submit a request through their support page at https://support.malwarebytes.com and choose the relevant issue.
Q3: I found a number online claiming to be Malwarebytes support. Should I call it?
A: No. Malwarebytes does not provide phone support, and numbers found online may be scams. Use only official channels.
Q4: Can I cancel my Malwarebytes Premium subscription?
A: Yes. You can cancel or manage your subscription by logging into your account at https://my.malwarebytes.com or contacting billing support through a ticket.
Q5: How fast does Malwarebytes respond to support tickets?
A: Premium users usually receive a response within 24 hours. Free users may experience a slightly longer wait time.