EarthLink Customer Service 1-805 Dial (1-805-301-7069) / 1-803-384-3054 Phone Number In today’s digital-first world, having a reliable internet and email service provider is essential. EarthLink, one of the oldest internet service providers (ISPs) in the United States, continues to serve millions of customers with high-speed internet, email, and security services. Despite its reputation for reliability, users occasionally encounter issues that require assistance—from login problems to billing questions.
When that happens, the first thing people look for is the EarthLink customer service phone number. This article covers how to contact EarthLink, what kind of support they offer, and how to solve common issues efficiently.
What Is the EarthLink Customer Service Phone Number?
If you’re an EarthLink customer and need help, the official EarthLink customer service phone number is:
📞 1-805 Dial (1-805-301-7069) / 1-803-384-3054 (1-805-EARTHLINK)
This toll-free number connects you directly with EarthLink’s U.S.-based customer support team. It’s available Monday through Friday from 9:00 AM to 10:00 PM ET, and Saturday to Sunday from 9:00 AM to 9:00 PM ET.
Support is available for a wide variety of issues, including:
- Email troubleshooting
- Account management
- Internet connectivity problems
- Billing and payment support
- Password resets and account security
EarthLink’s Other Support Options
While phone support is a great first step, EarthLink offers additional help channels that may be more convenient depending on your issue.
1. Live Chat Support
You can chat with an EarthLink agent in real-time through their website.
🌐 Visit: https://www.earthlink.net
Click on the “Chat” icon, typically found at the bottom-right of the homepage.
Live chat is ideal for quick questions like checking order status, email configuration, or password resets.
2. Email Support
EarthLink also offers customer service via email. You can fill out a request form through their website and expect a response within 24–48 hours.
📧 Submit a request at: https://support.earthlink.net
3. Support Center and Knowledge Base
EarthLink’s Help Center includes how-to guides, FAQs, and step-by-step tutorials.
Topics include:
- Email setup for Outlook, Apple Mail, and Thunderbird
- Spam and phishing protection
- Wi-Fi troubleshooting
- Billing explanations
Visit: https://help.earthlink.net
Common Issues Handled by EarthLink Support
Here are some of the most frequent reasons customers contact EarthLink support:
✅ Email Login Issues
Users often have trouble accessing their @earthlink.net email accounts. Whether it’s a forgotten password or a hacked account, support can help reset credentials or secure access.
✅ Internet Connectivity Problems
Dropped connections, slow speeds, or outages are typically resolved by phone or chat support after running diagnostics or scheduling a technician visit.
✅ Billing Questions
Customers call to understand their statements, update billing information, or dispute charges. Support can also help with plan upgrades or downgrades.
✅ Device and Modem Configuration
If you’re setting up EarthLink internet on a new device or need help configuring your modem or router, phone support can walk you through the process.
✅ Spam and Security Concerns
If you’re getting too much spam or suspect phishing attempts, support agents can help you tighten your account security and filter email threats.
Tips for Getting Fast Support
To make your support experience smoother and faster, keep the following ready before calling:
- Your EarthLink account number or email address
- The last four digits of the credit card on file (for verification)
- A brief description of the issue you’re experiencing
- Screenshots of any error messages, if possible
Being prepared helps agents resolve your issue more efficiently.
Conclusion
Whether you’re dealing with an internet outage, email issue, or billing concern, EarthLink offers reliable and friendly customer support through several channels. The primary EarthLink customer service phone number is 1-805 Dial (1-805-301-7069) / 1-803-384-3054, available daily with extended support hours.
Beyond phone calls, EarthLink also provides robust support via live chat, email, and a comprehensive online Help Center. These resources allow users to find solutions quickly without long wait times.
To ensure a smooth experience, always use official EarthLink support channels, be wary of third-party numbers online claiming to offer EarthLink support, and avoid giving out sensitive information to unverified sources.
EarthLink continues to maintain its reputation as a dependable service provider, and their customer support team reflects that with knowledgeable assistance and prompt problem-solving.
Frequently Asked Questions (FAQ)
Q1: What is the official EarthLink customer service phone number?
A: The official number is 1-805 Dial (1-805-301-7069) / 1-803-384-3054 (1-805-EARTHLINK). It’s available seven days a week during extended business hours.
Q2: Can I get help from EarthLink outside of business hours?
A: While support is not 24/7, you can submit a request through https://support.earthlink.net or use their knowledge base at any time.
Q3: Is there live chat support for EarthLink customers?
A: Yes. Visit https://www.earthlink.net and click the “Chat” button to speak with a support agent in real-time.
Q4: How do I reset my EarthLink email password?
A: You can reset it by visiting https://myaccount.earthlink.net and selecting “Forgot Password.” Follow the steps or contact support if you’re locked out.
Q5: Are there EarthLink customer service scams I should be aware of?
A: Yes. Only use the official phone number 1-805 Dial (1-805-301-7069) / 1-803-384-3054 and website. Never trust pop-ups or third-party numbers that claim to offer support.
