How to change name on westjet airlines

 

How to change name on westjet airlines

 

How to change name on westjet airlines can be a critical task for travelers who have noticed an error or who need to transfer a ticket to another person. This process can involve different steps depending on whether the flight has been booked directly through WestJet or through a third party. Here is a comprehensive guide on how to change the name on a WestJet Airlines ticket, covering various scenarios and important considerations

Understanding WestJet’s Name Change Policy

 

Before attempting to change a name on a WestJet ticket, it’s crucial to understand the airline’s policies regarding name changes. WestJet allows for minor corrections and complete name changes under specific circumstances. Here are the key points of their policy:

 

1. Minor Corrections: These include typographical errors, such as misspellings or inverted names. WestJet typically allows these corrections without a fee if the error is minor and doesn’t change the identity of the traveler.
2. Complete Name Changes: These are allowed if the ticket needs to be transferred to another person or if there is a significant change (e.g., a legal name change due to marriage or divorce). These changes may incur a fee and require additional documentation.

 

Steps to Change a Name on a WestJet Reservation

 

 Step 1: Identify the Type of Change Needed

 

Determine whether your situation involves a minor correction or a complete name change. This will guide you through the correct process and help you understand any potential fees involved.

 

 Step 2: Gather Necessary Information and Documentation

 

For minor corrections, you typically only need your booking reference number and the correct spelling of the name. For complete name changes, you may need additional documentation such as:

 Legal name change documents (marriage certificate, divorce decree, court order).

Government-issued ID reflecting the new name.

 

Step 3: Contact WestJet Customer Service

 

 Minor Corrections

 

For minor corrections, the process is straightforward:

 

1. Online Portal: Log in to the WestJet website or mobile app. Navigate to the “Manage Trips” section.
2. Find Your Booking: Enter your booking reference and last name to access your reservation.
3. Edit Name: If the system allows, make the necessary corrections. If the online option is not available, proceed to contact customer service.

 

Complete Name Changes

 

For complete name changes, it’s best to contact WestJet directly:

 

1. Call Customer Service: Contact WestJet’s customer service. Be prepared to provide your booking reference number and explain the reason for the name change.
2. Provide Documentation: You may be asked to email or fax supporting documents to verify the name change.
3. Pay Any Fees: If applicable, pay any fees associated with the name change.

 

Step 4: Verify the Change

 

After completing the name change, ensure that you receive a confirmation email reflecting the updated information. Check your itinerary carefully to confirm that the name change has been applied correctly.

 

 Special Considerations for Third-Party Bookings

 

If you booked your flight through a travel agency or third-party website, the process might be slightly different:

 

1. Contact the Third Party: Reach out to the customer service team of the agency or website where you booked the ticket. They will typically handle the name change process on your behalf.
2. Follow Their Procedures: Each third-party service may have its own procedures and fees for name changes. Be sure to follow their instructions carefully.
3. Coordinate with WestJet: Sometimes, the third party will coordinate with WestJet to make the change. Confirm with both the third party and WestJet that the name change has been processed correctly.

 

Fees and Charges

 

The fees for changing a name on a WestJet ticket can vary based on the type of change and the fare class. Here is a general idea of what to expect:

 

1. Minor Corrections: These are often free of charge if done within a specified period after booking.
2. Complete Name Changes: These can incur fees, which may vary. It’s best to check with WestJet directly for the most current fee structure.

 

Tips for a Smooth Name Change Process

 

1. Double-Check Details When Booking: Always double-check the spelling of names and other details when booking your flight to avoid the need for corrections.
2. Act Quickly: If you notice an error, address it as soon as possible. Some corrections are easier and cheaper to make if done promptly.
3. Keep Documentation Handy: For legal name changes, keep all necessary documents readily available to expedite the process.
4. Stay Informed: Policies can change, so it’s important to review WestJet’s current name change policies and fees before proceeding.

 

Conclusion

 

Changing the name on a WestJet Airlines reservation, while sometimes necessary, can be straightforward if you follow the correct steps and understand the airline’s policies. Whether you need to correct a minor error or complete a full name change, knowing the process, gathering the right documentation, and acting promptly can help ensure a smooth experience. For third-party bookings, coordinating with both the agency and WestJet will be crucial. By being prepared and informed, you can effectively manage name changes and ensure a hassle-free travel experience with WestJet.