How To Change Name On WestJet Airlines You must get in touch with WestJet Airlines customer service directly if you want to modify your name on a reservation. You can accomplish this by contacting their contact center or by visiting their website’s Manage Trips section. To confirm the name change, you might be required to present supporting evidence, like a marriage license or official identification card. Depending on the type of fare and the nature of the name change, fees may be charged. To prevent any last-minute issues, it is best to make these modifications well in advance of your journey.