Are you sure that your Salesforce Sandbox is an accurate mirror image of your live production org? Or, poor data mapping is diluting the seeding accuracy for your test environments?
Inaccurate mapping of object hierarchy while seeding Salesforce sandboxes, disrupts the data lineage, increasing the chances of misclassification.
It can be that expense tracker or doc gen application from AppExchange you wanted to deploy. And, based on your use case, it should be fetching data from open cases, which turned out to be doing exactly the opposite, soon after you made it live in Salesforce.
