In an era where technology drives every aspect of business, the efficiency of your IT operations can make or break your success. At ITNOW INC, we understand the critical importance of streamlined IT management, and that’s why we are proud to offer CSDMhub—a comprehensive IT Service Management (ITSM) solution designed to elevate your IT operations to the next level.
What is CSDMhub?
The CSDM is the data framework that you follow when you set up ServiceNow products and applications. You adhere to the CSDM guidelines when you define configuration items (CIs) and relationships between CIs in the CMDB. This process ensures that your data resides in the appropriate CMDB tables for maximum value from your Now Platform applications.
The CSDM is the data model standard for all products that use the Configuration Management Database (CMDB).
The CSDM guidelines ensure unified data access for Now Platform products.
The CSDM gives you clear direct prescriptive guidelines for service modeling within the CMDB. CSDM terms and definitions ensure consistent and accurate service reporting.
The CSDM data model supports multiple configuration strategies and includes guidelines for using base-system tables and relationships.
