How do you improve the usability of your electronic health records? Read our article for tips on how to improve your practice’s fusion,streamline the process and increase efficiency.
What Is An EHR ( Electronic Health Record )?
An electronic health record converts a patient’s paper chart to digital form. EHRs are patient-centered, real-time records that quickly and securely provide access to authorised users to information. An EHR system is designed to go beyond the typical clinical data collected in a provider’s office and can be inclusive of a broader picture of a patient’s care, even if it does contain the medical and treatment histories of patients. An essential component of health IT, EHRs can:
- Contain a patient’s medical history, diagnoses, prescriptions, treatment schedules, dates of vaccinations, allergies, radiological pictures, and results of lab and test work.
- Provide professionals with tools based on evidence so they can choose how to treat patients.
- Automate and improve the workflow for providers.
One of the fundamental characteristics of an EHR is the ability of authorized clinicians to produce and manage health information in a digital format that can be shared with other physicians across multiple health care organizations. EHRs incorporate data from all doctors engaged in a patient’s care since they are designed to communicate information with other health care providers and organizations, such as laboratories, specialists,pharmacies, emergency rooms, school and workplace clinics, and medical imaging facilities.
What Are The Common EHR Usability Issues?
The term “EHR usability” refers to how simple and effective a system is for its intended users, doctors and nurses. According to HIMSS, there are three main characteristics that characterize usability:
- Efficacy, or the capacity to carry out a specific activity
- Efficiency, or getting the desired goal with the least amount of time, money, and effort
- Customer satisfaction
Challenges Outlined
- The accurate entry of the relevant EHR data may be difficult or impossible due to a clinician’s work workflow. One instance that the researchers looked at demonstrated how a physician may have administered a medicine at the incorrect frequency if the doctor had known that the options had been loaded into the EHR in a different sequence.
- EHR warnings and other system input are occasionally insufficient because they are missing, inaccurate, or unclear. For instance, a study revealed that despite a patient’s gelatin allergy being noted in the EHR, a practitioner wasn’t informed of the allergy while prescribing a medication.
- Information exchange within an EHR may be hampered if interoperability between components of the same EHR or between the EHR and other systems is insufficient. In one instance, documents for a patient kept in a different area of the hospital prevented physicians from seeing the patient’s test results.
- EHR displays that are unclear, crowded, or erroneous may make it difficult for clinicians to understand the data. For instance, the EHR provided only a 6.25 mg prescription with a 3.125 mg dosage indicated in tiny type, perplexing the physician who wanted to obtain 3.125 mg of a drug.
- Clinically important data is impeded in the EHR because it is input incorrectly, is stored incorrectly, or is simply unavailable. For instance, the physician requested diagnostic tests for a patient, but the hospital lab employee was unable to access that area of the patient’s health record; as a result, the tests weren’t carried out.
- Information that is unexpected, uncertain, or opaque to the physician is automated or defaulted by the EHR. For instance, a doctor who ordered an anticoagulant attempted to begin the dosage at a specific hour, but the date was set to the next day by default.
- Due to a mismatch between the EHR and the end user’s purpose, the EHR process cannot be maintained. In one instance, a doctor who didn’t realize the lab workers couldn’t view the information provided instructions for the lab in a specific instructions section while ordering diagnostic tests. As a result, the tests were not carried out.
EHR Inefficiencies
It might be challenging to improve platforms as rapidly as the industry is changing, despite the best efforts of EHR companies. Although unintended, EHR inefficiencies have led to a number of widespread usability problems that have an impact on patients, practices, and doctors alike, including:
Burnout Among Doctors And Practice Staff
Although the purpose of EHRs is to lessen the administrative load on doctors and other healthcare professionals, poorly designed EHRs may actually increase manual labor and cause employee fatigue. Electronic health record issues are commonly acknowledged as a significant contributing factor to physician burnout, which is already a pervasive issue in healthcare.
Risks To Patient Safety Due To Mistakes
Human mistake is more likely when EHRs aren’t simple to use or intuitive. For instance, a doctor can prescribe the incorrect drug or dose. According to research, 37,365 providers may have utilized EHRs with possible safety risks, and almost 40% .
Lack Of Support For Workflow In Practice
There is frequently a mismatch between the EHR and practice processes when EHRs have poor usability. Therefore, a practice’s EHR might not be able to expedite or simplify workflows—and might potentially add extra manual labor or complicate the procedure altogether.
Recommended Reading : Medical Telescribes : What Are They & How Are They Used?
How To Overcome EHR Usability Issues With S10.AI Robot AI Medical Scribe?
The S10.AI Robot AI Medical Scribe is simple to use, precisely enters all the data into the Electronic Health Record, ensures the accuracy of the doctor’s records, and notifies the physician if anything is forgotten.The S10 robot medical scribe is prepared to scribe after automatically syncing your schedule with the EHR. The electronic health records are created as soon as the physician verbalizes the interaction and are available for inspection. The S10 robot ai medical scribe automatically enters the evaluated electronic health records, which are an accurate depiction of a patient’s clinical state with pertinent medical codes, into the EHR. In order to ensure that the information in the EHR is accurate and full, the S10 robot ai medical scribe adheres to the Clinical Documentation Improvement (CDI) methodology. The physician has to evaluate, sign off, and move on to the next patient are all that the doctor needs to do.
Does S10.AI Work With Athenahealth ,Practice fusion,Elation,Athenanet,Charm ehr Or Advancedmd EHR ?
The world’s first autonomous medical scribing experience is provided by S10.AI’s HIPAA-compliant “Robot AI medical scribe clip-on for any EHR,” which enables doctors and their practises to generate medical documentation in any EHR on autopilot mode from patient encounters conversations without touching the keyboard, clicking the mouse, touching the screen, or integrating the EHR.