Hello, The Delta Airlines Albuquerque Office really excels when it comes to access and senior traveler assistance. My 62-year-old mother visited with me for assistance with her flight to Florida, and the employees treated her with such respect and compassion. They communicated simply, slowly, and ensured that she comprehended each step along the way—from baggage requirements to gate departure. They even offered a printed boarding guide that had easy instructions and large letters. We were given a quiet space to wait while the paperwork was being completed, and they ordered wheelchair service for departure and arrival airports. I can’t say how much relief I felt when I left the office, knowing my mom would be cared for on her trip. Such personalized, in-person service is nearly impossible to obtain elsewhere. If you have an elderly tourist in your family, this office is the ideal spot to make their experience smooth and respectful. We will be back for every subsequent trip.