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Dial +1-888-966-6097 for Brother Printer not Printing. Brother printers are known for their reliability and efficient performance. Whether you use them for home or office tasks, they’re designed to handle both small and large print jobs smoothly. However, like any other electronic device, Brother printers can sometimes encounter issues, one of the most common being when the printer simply refuses to print. This can be frustrating, especially when you need urgent documents. In this article, we’ll explore the reasons why your Brother printer might not be printing and how you can fix it.
Common Reasons Why a Brother Printer Won’t Print
When your Brother printer stops printing, several factors could be responsible. Understanding these possible causes can help you diagnose and resolve the issue efficiently.
1️⃣ Printer is Offline
If your Brother printer is showing as offline on your computer, it won’t receive print commands. This might happen due to network connection issues, power supply problems, or settings errors.
2️⃣ Paper Jam
A paper jam is another common reason for printing issues. If paper gets stuck inside the printer, it won’t allow new print jobs to proceed.
3️⃣ Low or Empty Ink/Toner
If your ink cartridges or toner are empty or running low, your printer might refuse to print. Sometimes, even if ink is present, dried ink or clogged nozzles can prevent printing.
4️⃣ Outdated or Missing Printer Drivers
If your Brother printer drivers are outdated or improperly installed, your computer may not be able to communicate with the printer correctly.
5️⃣ Print Queue Errors
Sometimes, a stuck or overloaded print queue can prevent new documents from being printed.
6️⃣ Incorrect Printer Settings
If the wrong printer is set as the default or incorrect settings have been applied, your Brother printer won’t print as expected.
7️⃣ Connection Issues
Loose USB cables, poor Wi-Fi connectivity, or improper network settings can prevent your computer from sending print jobs to the printer.
How to Fix Brother Printer Not Printing Issue
Let’s go through step-by-step solutions to address each possible problem.
✅ 1. Check Printer Power and Connection
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Ensure your Brother printer is properly connected to a power source.
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Check all cable connections (USB or network cables) to make sure they’re secure.
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If using Wi-Fi, verify the printer is connected to the correct wireless network.
✅ 2. Set Printer Online
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Go to Control Panel > Devices and Printers.
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Right-click on your Brother printer and select See what’s printing.
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In the window that opens, click Printer in the top menu.
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Uncheck Use Printer Offline if it’s selected.
✅ 3. Clear Paper Jams
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Turn off the printer and carefully remove any jammed paper from the paper tray and printer interior.
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Check both the input and output trays.
✅ 4. Refill or Replace Ink/Toner Cartridges
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Open the printer’s cartridge access door.
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Check ink or toner levels.
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Replace any low or empty cartridges.
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Run a nozzle check or print quality check to see if the ink flows correctly.
✅ 5. Update or Reinstall Printer Drivers
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Visit the official Brother support website.
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Enter your printer model and download the latest drivers for your operating system.
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Install the drivers and restart your computer.
✅ 6. Clear Print Queue
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Open Control Panel > Devices and Printers.
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Right-click your Brother printer and select See what’s printing.
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In the new window, click Printer and choose Cancel All Documents.
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Try sending a new print command.
✅ 7. Set Brother as Default Printer
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Go to Control Panel > Devices and Printers.
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Right-click your Brother printer and choose Set as Default Printer.
Additional Tips
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Restart Devices: Sometimes a simple restart of both your printer and computer can resolve printing problems.
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Check for Firmware Updates: Outdated firmware can cause operational issues. Check the Brother website for firmware updates.
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Clean Print Heads: If ink isn’t coming through even though cartridges are full, use your printer’s built-in cleaning function to unclog the nozzles.
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Check Firewall or Antivirus Settings: Some security software may block printer connections. Temporarily disable them to test if they’re causing the issue.
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Ensure Network Stability: If using a wireless printer, make sure your Wi-Fi connection is stable and free from frequent disconnections.
When to Contact Brother Support
If you’ve tried all these solutions and your printer still won’t print, it might be time to contact Brother’s customer support. They can guide you through advanced troubleshooting or help you arrange for a repair if needed.
You can reach Brother support via:
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Brother Official Website: https://support.brother.com
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Customer Care Number: Find the region-specific number on their support page.
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Live Chat or Email Support: Available on the website for many regions.
Conclusion
A Brother printer not printing can be caused by various factors like offline status, paper jams, low ink, or outdated drivers. The good news is that most of these issues are easy to identify and fix. By following the troubleshooting steps outlined above, you can quickly get your Brother printer back to working condition and avoid unnecessary delays.