India has a wide array of hosted IVR service providers offering scalable, customizable, and feature-rich solutions to businesses of all sizes. Some of the top providers include:
CloudConnect – Known for its user-friendly interface and global reach, CloudConnect provides a variety of IVR features like voicemail activation, call recording, and department-specific numbers. It is well-suited for businesses seeking a cost-effective yet robust IVR solution.
Ozonetel – Offers a highly customizable, cloud-based IVR system with a drag-and-drop interface for call flow, making it easy to modify IVR setups without coding. It integrates well with CRM systems and provides advanced features like speech analytics.
Knowlarity – Popular among startups and enterprises, Knowlarity’s IVR solutions are designed for large-scale customer engagement. Its features include an auto-dialer, pre-recorded messages, and analytics for tracking agent performance.