What is Digital Experience Monitoring (DEM) – A Complete Guide

In today’s digital landscape, users’ interactions with your online platforms leave a lasting mark. These digital experiences, increasingly pivotal in our online-centric world, shape perceptions of your brand.

We’re constantly benchmarked against digital giants like Google, Amazon, and Facebook, setting high standards across all government, finance, e-commerce, and travel sectors. Even in less crowded markets, users demand seamless, responsive experiences.

But what exactly constitutes a digital experience, and how can you ensure you deliver the best? Let’s delve into it.

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