The friendly and professional staff of the United Airlines Manila Office in Philippines stand out. Right from the time I entered, I was greeted warmly and attended to promptly. The representatives were knowledgeable and patient, making sure I understood all the details regarding my flight. I had a few questions about baggage policies and seat selection, and they explained everything clearly. They also managed a small problem on my booking; it was solved promptly with no hassle. Airlines should always present staff that are interactive and will do everything to help the customer.