The service I experienced at the EL AL Airlines Washington Office left me feeling really satisfied. I immediately received assistance from the crew when I needed to confirm some flight details. They conveyed the information quickly, courteously, and clearly. They made sure I had everything I needed, and I appreciated how well-organized they were. Seeing people who take pleasure in their work and are concerned about assisting others is pleasant. I am grateful to the EL AL Washington team for improving and simplifying my day!